Terms & Conditions

1. Service description
This web site has been created and is operated by the Ramada Brussels Woluwe - Avenue des Pléiades 67 / 69 - 1200 Brussels. We act as hotel and provide our users with the possibility to search and book our hotel accommodation online. Although we do our best to ensure that all information provided on this web site is accurate, we cannot guarantee that all information is comprehensive and error-free nor can we be held responsible for interruptions or non-delivery of information.

2. Privacy
The Ramada Brussels Woluwe uses high ethical standards and respects your privacy. We will not give your personal information to third parties under any circumstances. We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at the Ramada Brussels Woluwe to prevent personal data misuse and unauthorised access.

3. Credit card guarantee
The Ramada Brussels Woluwe require credit card details in order to guarantee your reservation. Your credit card information will be sent directly to a secures certified engine server. When you make a booking you will automatically enter into an agreement. We will not charge your credit card, as you will pay for your stay at the hotel. Be assured that we take our responsibility regarding your credit card information very seriously. We use the industry standard technology to encrypt your credit card details (provided by EuroBestHosting/Thawte.com).

4. Free of charge
Our service is free of charge. No additional fees will be added to the room rate.

5. Cancellation Policy
All cancellations within 24 hours before arrival , the first night will be billed. If you cancel according to the cancellation policy of the hotel, it will be free of charge. Always cancel with proven fax or mail. All cancellations within 24 hours before arrival , the first night will be billed. If you cancel later than requested by the hotel or do not show up, the hotel will charge you for a 1 night stay.

6. Disclaimer
Our web site has been compiled in good faith but you should always verify information before you act upon it. Under no circumstances shall we be liable for any indirect or consequential loss of profit, as a result of using our services. Our maximum liability is always limited to the amount you have paid for your stay at the hotel. We are registered in Belgium and Belgian law applies to our services (Brussels’ court).